We liked the selection of products, the presentation by the agent, communication and service. We were fully satisfied with workmanship and results. Agent was easy to work with
Robert Bock and Joyce Bock
Floor Coverings International of Chandler is a very professional organization. I contacted them and they had a representative come out right away. We were able to select our tile from samples and if needed we could have gone to their showroom. The installers were very neat and did a great job. We love our new tile. We could not be happier with the total experience. We would recommend them to anyone needing Floor or wall coverings….
This was an easy process and the carpet looks great. Thank you Trisha Kelly
Trisha Kelly, Parker & Sons
Prepare potential customers with the time commitment for the initial estimate as well as the install. We were not prepared for a 3+ hour first visit. Also, we were told about 4 hours for install. The guy(s) showed up later then expected. We were given a window from 8-10 am. The guy showed up around 11:30am and completed the job around 8:30pm.
Deliver on what you promise. Hire more reliable installers. Do some clean up.
Everyone was very helpful and made sure we knew all of our options before and during the installation. Debra, Peter, and the tile installation team made us feel comfortable through the whole process through clear communication with terms that we understood. Product is amazing and It was extremely easy to do business with FCI at a price that we were happy with. Would definitely recommend to friends, family, neighbors, etc. I already posted a review with contact info on Nextdoor app, and at work.
Very professional installation
Ted Bowden New project.
Floor looks great, product took longer to get here than expected, manager made sure it still got installed on time
We received outstanding Shaw flooring products at a great installed price. Debra provided excellent customer service above and beyond when we had follow-up concerns. We are happy customers. End of story.
Glenn was very helpful in helping find the color and style we were looking for in a tub to shower conversion.