Your Flooring Experts in Chandler, Gilbert, Ahwatukee, Tempe, Maricopa, and Mesa
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Watch Debra deFisser's latest interview with Networking Arizona.
As a family run business we believe in making a difference and donating a portion of our sales to charities. In 2018 we are proud to have donated to:
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Ahwatukee homeowners value high quality and healthy flooring material – especially when allergies or other sensitivities are a factor. You may have avoided carpet in the past for these reasons, but our experts at Floor Coverings International Chandler-Gilbert are here [...]Read More
You already know that installing tile floors in your Gilbert home will increase its beauty and value, but have you considered tile upgrades elsewhere? Tile backsplashes, mostly found in kitchens or bathrooms, are a relatively small way to make a [...]Read More
The holiday season in the Southwest may not bring all the snow that it does in other parts of the country, but we still love to gather around with loved ones and create memories. If you are hosting friends and [...]Read More
Top products with very professional and friendly service. They were on point with everything they did.
Christine is a lovely salesperson. When it turned out that we had fallen in love with a product that the company did not carry, she didn't miss a beat in being willing to install the floor anyway, with us getting the product from Floor and Decor. We did have a small misunderstanding with the transitions where we understood and clearly saw a line in the quote for the material to be provided by Floor Coverings International but that misunderstanding paled in comparison to the care Christine took personally running to Floor and Decor to pick up the materials needed, not once but twice. This is particularly refreshing and was very kind given we live 40 minutes each way from the store. The gentleman who installed the floors - John, Steve, and Steve - were amazing. They worked diligently - no long breaks, did a beautiful job laying the floors exactly the way we wanted them, moved all of our stuff with care, and in the end stashed the extra supplies for us since neither my husband nor I were able. We had a small plumbing issue that we had to get fixed immediately but just as Christine had promised, the cost was covered. We were a little confused by how unnerved the lead gentleman for flooring seemed about working with plumbing as we would anticipate he does it every day but no matter, it all turned out well. Our only suggestion for improvement is better communication. Christine was excellent at responding to our questions by text and phone....no reflection on her. But we found ourselves having to do all the heavy lifting ...Where's the contract? Are the guys coming when we requested? etc. This information while forthcoming came after we prompted. If this is the worst thing I can say about our interaction then you know why I've rated the company so highly. We have other work which we are contemplating. As I told Christine, I'm keeping her number in my phone for future work. She and everyone else was so nice to work with. It felt human and not just a transaction where they cared about us as people in addition to the job. Thank you.
Marie E Blackwell
Lots of options- owner and mobile truck made it so easy! Within 1 1/2 weeks our job was done. Deb was awesome to work with! No issues. Great workmanship!
Great installation, they showed up on time, moved all our furniture and finished ahead of schedule. Additionally, we got a great price on some very high end carpeting. I would gladly recommend this company and installers.
John ""Ron"" Walters
First of the overall presentation from Debra deFisser to us. Very patient and gave us a lot of information to make a great decision.
Floor Coverings International did a wonderful job in tiling two rooms in my home. Initially we wanted one rom done but after seeing the samples and possibilities, we chose two. There was no pressure to upsell us and we chose the extra job ourselves. The finished product is amazing. Deb really has a great team
The fact that the protestant goes down to the binding. Debra
Very good Easy to work with
Professional, courteous installers. Had an issue that needed to be corrected and the owner did so in an extremely timely manner.
Debra deFisser of Floor Coverings International of Chandler-Gilbert immediately responded to my request for a quote, came out to my house and provided samples of what would work for a craft room floor. The installers were out within 2 weeks and professionally finished the job in one day. They cleaned up and hauled off the old carpet. Could not ask for a better job. Price was reasonable.
Courteous, professional, excellent communicators, detail oriented, and accommodating are the words I would use to describe the service I received from Floor Coverings International Chandler. Deborah, the owner, came for the initial inspection. She helped us pick out the right color and took time to present a written estimate that we discussed thoroughly. This is very important. I had a problem with a different contractor who communicated by text messages, which resulted in misunderstanding and conflict. But with this company there were no misunderstandings. The workers were neat and considerate. Carlos, the job boss, communicated very well before, during, and after the job. The workers worked quickly but at the same time they took time to get the job done right. They spent extra time cutting and fitting the flooring on the steps. They laid a pad down underneath the flooring, which the original flooring did not have. The finished job looks terrific. I am happy to give my wholehearted recommendation for Floor Coverings International Chandler to anyone needing new flooring.
Everyone involved was beyond professional and courteous. From start to finish, the job was done right. We love our new floors!
Fast response and job well done.
We highly recommend using the services that Floor Coverings International Chandler offers. Every one of the employees where professional,knowledgeable,kind,and extremely accommodating. Dealing with a large flooring project at a busy dental office, such as Higley Park Dental Care, has many challenges; we serve patients 6 days a week, three of which are until 7pm, and a lot of necessary equipment needed to be moved. The Floor Coverings team took care of everything that needed to be taken care without any inconvenience to our office. Our office floors look amazing and we are very grateful!
Higley Park Dental Care
The carpet is lovely and the turn around time from order to install was amazing, even with Thanksgiving the next week! Sandy Messer
Sandy Messer 3 xx
A good selection of flooring products and good installation people.
Robert Bock and Joyce Bock
Carpet looks great. Installers came on time and finish the job promptly
The service, installation and the product were fantastic! Christine and Debra were wonderful and very helpful! Tim did the install very quickly and it looks Great! I will recommend them to anyone needing flooring!
I was very pleased with having our work done in less than two weeks! Everyone else I called were booked for 3 weeks or more. The backsplash turned out great! Our rep Christine was so great! She kept us updated on the timeline! We are very pleased. Beth and Dan
Nice product and great customer service.
Deb and Christian were wonderful and very professional with a holesome personal (like family) feel and approach. We had a snag with part of the order, but they came through and made all nessassary adjustment which was greatly appreciated.
Thomas Curry xx
Came to our house with a good selection of samples and when we asked to see more, they were happy to come back.
Floor Coverings International of Chandler is the best. They are excellent in what they do. Glenn was terrific . Great presentation and very accommodating. He and his team were very prompt and professional. They made great suggestions before and during the job. The tile and carpets they install were awesome. Great clean up. We would highly recommend them. Good prices . We use reviews to make our choice of contractors so I hope this helps someone like us to make their choice . Call for estimate. You will be impressed . No need to look any further.
We liked the selection of products, the presentation by the agent, communication and service. We were fully satisfied with workmanship and results. Agent was easy to work with
Robert Bock and Joyce Bock
Floor Coverings International of Chandler is a very professional organization. I contacted them and they had a representative come out right away. We were able to select our tile from samples and if needed we could have gone to their showroom. The installers were very neat and did a great job. We love our new tile. We could not be happier with the total experience. We would recommend them to anyone needing Floor or wall coverings….
This was an easy process and the carpet looks great. Thank you Trisha Kelly
Trisha Kelly, Parker & Sons
Everyone was very helpful and made sure we knew all of our options before and during the installation. Debra, Peter, and the tile installation team made us feel comfortable through the whole process through clear communication with terms that we understood. Product is amazing and It was extremely easy to do business with FCI at a price that we were happy with. Would definitely recommend to friends, family, neighbors, etc. I already posted a review with contact info on Nextdoor app, and at work.
Very professional installation
Ted Bowden New project.
Floor looks great, product took longer to get here than expected, manager made sure it still got installed on time
We received outstanding Shaw flooring products at a great installed price. Debra provided excellent customer service above and beyond when we had follow-up concerns. We are happy customers. End of story.
Glenn was very helpful in helping find the color and style we were looking for in a tub to shower conversion.
Salesman was prompt and polite- and honest. Installation team was prompt as well- meaning they were on time. They worked fast and efficiently. They were also very clean and left the house and yard very clean after they completed the installation
Debra was very professional and knowledgeable concerning the products. The communication was clear and timely. Charlie installed the flooring and did a great job even completely cleaning up all debris and dust. I would highly recommend them. Follow up was timely to ensure we were completely satisfied.
Everything! The floors and installers are awesome!
Variety of colors, mobile--you bring merchandise to me. Everything, pads, other flooring all at my doorstep!! Service---Debra, so helpful, just as enthused and excited about my project as I was. Prompt with responses, answering questions. Accomodating re installation date and time. Came to see it finished with my new furniture in. Debra was warm, caring, sincere and professional!! I am very pleased!!!
Good selection, good installation, good carpet, good salesman, what more could you ask for
Our flooring looks amazing! We are very pleased wits the final product.
Extremely friendly, timely, excellent quality. They said what they would do, then did it expertly.
Glenn was very knowledgeable and went out of the way to try and make sure that we were pleased with the floor that we chose.
Very friendly staff! Love my new floors💗
Deb, was prompt and very understanding of what we wanted. She made sure she was in contact with the installers daily, making sure they understood exactly how we wanted the tile installed. She called several times to make sure her people had gotten there, and called immediately when she found out that they were going to be late, due to unforeseen circumstances. There were a few tiles that did not get set entirely and she sent someone back out to fix the problem. Very professional, to say the least. Good job!
We loved the fact that they came to us with more than enough samples to choose from.
The quality of work was excellent!
We purchased a very low profile carpet so we also purchased the memory foam padding and it made a big difference in how a low profile carpet feels to walk on. If is very comfortable to walk across. Installation went quite smooth. The padding that first was dropped off was incorrect but there was no problem in the delivery people bringing the correct padding back. They had more than installation happening and I feel it was just small error. Debra was very pleasant and friendly to work with, even after she had to return to my home because I changed the type of carpet I wanted and needed to look at more samples. Their pricing was very comparable. I am pleased with the final out come. I would absolutely consider them again for my next project.
Debra was fabulous to work with and made certain things ran smoothly. All the workers were also very pleasant and efficient. We are thrilled with the end result - they filled in our sunken living room, removed the existing flooring in the entire house, and installed all new tile flooring. Debra also coordinated other services that we wanted.
Very professional and friendly. Thay achieved exactly what I wanted at a very reasonable price. I look forward to doing business with these guys again😀
People and products.
It was nice to have someone come to my home and be very personable. Not just let's get the job started and finished.
You did what you said you would do and on time Thank you !
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